Introduction
Cademy is a powerful platform designed to simplify the management of courses and events. Our core platform is completely free, allowing creators to maximise their potential without any financial constraints.
Cademy's Free Platform: No Limits, No Fees!
Cademy's core platform is entirely free, with no monthly fees or hidden costs. You can enjoy the following benefits without any limitations:
Unlimited Courses & Events: Host as many courses and events as you wish without any restrictions.
Unlimited Contacts & Bookings: Grow your network with unlimited contacts and manage countless bookings effortlessly.
Unlimited Admins & Facilitators: Collaborate with an unlimited number of administrators and facilitators to expand your course offerings.
All Core Features Included: Access all the essential features of Cademy without any costs.
Optional Paid Features
While the core platform is free, Cademy offers optional paid features for those who want to enhance their experience:
Marketplace Listing
If you choose to advertise your services on the Cademy Marketplace and we bring you a new customer through the marketplace, we will charge a 15% commission (+ standard payment processing fees). This fee does not apply to bookings or sales made through your own website or minisite.
Payment Processing
Payment Processing Options & Fees
Cademy does not charge any payment processing fees. Instead, we integrate with leading payment processors, allowing you to collect payments quickly and securely:
Integrate Stripe, PayPal, or Klarna into your account for fast, affordable, and secure payment handling.
Payments will appear in your chosen payment processor's account as soon as the customer completes an order or booking through Cademy.
Standard fees from the chosen payment processor apply to all transactions.
With Stripe, you can choose to absorb the processing fees or pass them on to the customer.
Important Payment Note
Applicable Payment Methods: This article is about payments made using Card, Apple Pay, and Google Pay, all processed through Stripe.
PayPal Payments: For information regarding fees and payments made via PayPal, kindly visit our dedicated article here.
Instalment Payments with Klarna: For those interested in using Klarna for instalment payments, please refer to the specific details here.
Frequently Asked Questions
Is Cademy free?
Is Cademy free?
Yes, Cademy is free to use as a platform for all the tools with no limits
Why are there fees involved if Cademy is free?
Why are there fees involved if Cademy is free?
Although Cademy is free to use as a platform, there is a payment processing fee that is passed on to the payment processor chosen by you, such as Stripe or PayPal. This fee is only applicable when a payment is made through the platform.
How will I be charged?
How will I be charged?
Transaction fees are automatically deducted at the point when the order is placed.
What happens when a booking is cancelled?
What happens when a booking is cancelled?
If a booking is canceled, the full price will be refunded to the customer. Cademy covers the refund processing fee.
How does Cademy handle payouts?
How does Cademy handle payouts?
For Stripe Payouts
Under your Stripe account, you have the flexibility to set up a regular payout schedule, be it daily, weekly, or monthly, or choose to payout manually.
For Bank Payouts
Every month on the 1st (or the first business day after), we process and issue payouts for courses that took place during the previous month. Please note that these funds will only be released once the course has been completed and the service is provided in full. For instance, if a course was booked in February but was not delivered until March, the payout for that booking will be paid out in April. This is because we can't do refunds on any bookings we've paid out.
What is the main difference between a Cademy Profile (Minisite) and a Marketplace Profile?
What is the main difference between a Cademy Profile (Minisite) and a Marketplace Profile?
The main difference lies in the URL structure and associated fees. Your Cademy Profile (Minisite) has a unique branded link (your-name.cademy.co.uk) and only charges a payment processing fee for bookings. The Marketplace Profile is part of Cademy's public marketplace (cademy.co.uk/your-name) and includes a 15% marketplace fee plus the payment processing fee for bookings made through the marketplace. Read more here.
What if none of the plans suit me?
We're here to help. Please reach out to us to discuss your needs and preferences. We aim to please, and we're confident that we can arrive at a mutually beneficial arrangement.
Support and Assistance
For any queries or support needs, please reach out to our dedicated team through Support Chat or Support Email. Explore more on our Tools for Educators page.